Privacy Policy

ScaleSuite LLC (“ScaleSuite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ScaleSuite.ai (the “Site”), use our services, or communicate with us through Application-to-Person (A2P) messaging. Please read this Privacy Policy carefully to understand our practices regarding your information and how we handle it.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and business information.

• Usage Data: Information about how you access and interact with the Site, such as IP address, browser type, device information, and pages visited.

• Communication Data: Details of communications between you and ScaleSuite, including A2P messaging and responses.

2. How We Use Your Information

ScaleSuite uses your information for various purposes, including:

• Providing, operating, and maintaining our services.

• Processing and fulfilling requests, transactions, and customer support.

• Analyzing and improving our Site and services.

• Ensuring compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share information:

• With service providers who support our operations (e.g., hosting, analytics, customer support).

• If required by law, regulatory bodies, or to protect rights, property, and safety.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Site. You may set your browser to refuse cookies, but this may limit certain functionalities of our Site.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no transmission method over the internet is entirely secure, and we cannot guarantee absolute security.

6. A2P Messaging & Opt-In for Verification

A2P Messaging Consent: By providing your phone number and opting in, you consent to receive automated text messages, including appointment reminders from ScaleSuite. Message frequency may vary based on interactions. Standard messaging rates apply.

How to Opt Out of A2P Messaging: You may opt-out of A2P messaging at any time by replying “STOP” to the message or contacting us at contact@ScaleSuite.ai. Upon opting out, you will no longer receive A2P messages, which may impact your ability to receive verification codes.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, and withdrawal of consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

ScaleSuite LLC

805 C-Bar Ranch Trl Unit 4060, Cedar Park, TX 78613

Email: contact@ScaleSuite.ai